The Work Itself Group's Best-In-Class Learning Model

The Organizational Learning Framework Services

What We Do:

1. Ensure that critical links exist for strategic focus and organizational learning. Create a clear, shared vision of the role of learning in your organization.
2. Determine how human development efforts can directly connect to bottom-line results.
3. Establish baselines, and then target learning gaps in organizational strategies.

Deliverables-Organizational reports that:

1. State the learning vision
2. Target organizational gaps that are not adequately being addressed by learning.
3. Provide a fitness report highlighting the strengths and weaknesses in the organization that effect learning.
4. Detail plans to improve results through learning strategies.

1 – Organazational Results Services

What We Do:

1. Clarify strategic organizational results that guide change efforts.
2. Ensure all stakeholders share a common understanding of the organization’s key results.
3. Develop strategic plans and scorecards.
4. Align learning structures, systems, and processes to enable the organization to get results.
5. Analyze gaps to determine organizational wants and needs

Deliverables:

1. A statement of specific strategic results that will guide the organization’s change efforts.
2. Alignment strategies to ensure a clear line-of-sight throughout the organization.
3. Gap-analysis report showing the difference between desired results and actual results.
4. Strategic Plans.
5. The Work Itself Process to Align Organizations.

2 – Competency Management Services

What We Do:

1. Define what employees must know, do and be to achieve key organizational results.
2. Manage each individual’s competencies to ensure they meet current and future needs.
3. Install software to manage and add value to the competency data by applying it across human resource systems.

Deliverables:

1. A competency model showing the knowledge, skills, and attributes needed to meet desired results.
2. Proficiency levels and behavior statements that describe competencies.
3. Software that helps the organization manage and add value to the competency data.
4. Processes and data-management to tie competencies to HR systems.

3 – Curriculum Profiling Services

What We Do:

1. Design a learning inventory map to ensure the right learning opportunities are provided to the right people at the right time.
2. Estimate costly learning and training gaps, redundancies, and misalignments.
3. Map the learning inventory to competencies to ensure that competency gaps are being addressed.
4. Define key learning inventory categories that are integral to a learning culture.
5. Link learning to certification and degree programs.

Deliverables:

1. A comprehensive learning inventory map for all learning and performance efforts that ensures people are learning competencies.
2. A plan to create a learning inventory using the The Work Itself Group learning categories (which Identify 23 competency areas that are key to top U.S. companies).
3. Criteria for all learning nominated for the inventory.

4 – Learning Design Services

What We Do:

1. Ensure each learning experience is designed to improve performance immediately.
2. Use the 4E’s (Excite, Experience, Execute, Evaluate) to design meaningful learning for adults.
3. Lay a foundation for ongoing, continuous improvement by changing behaviors.

Deliverables:

1. Analysis report on the quality of learning interventions (using the 4E’s to assess design).
2. Analysis of the most critical learning interventions.
3. Recommendations for learning intervention design.
4. Criteria for developing learning interventions.
5. Customized programs with new or modular content.

5 –Learning Delivery Services

What We Do:

1. Roll out learning strategies and learning experiences to ensure maximum impact for participants and the organization.
2. Blend delivery methods to create learning and performance interventions that are effective over time and for various participants.
3. Determine delivery strategies that link with results.

Deliverables:

1. A strategy for the most effective methods for delivering and teaching competencies.
2. Criteria for blended learning using the systems and structures in your organization.
3. Roll out plan for key learning interventions.

6 – Impact Analysis Services

What We Do:

1. Ensure that all efforts are driving targeted organizational results.
2. Assess the impact of everything from a single intervention to an overall strategy.
3. Compare results against baselines.

Deliverables:

1. Report showing the impact of interventions on the organizational results.
2. A plan for adjustments that can improve results.
3. Training and application processes for measuring the impact of learning.